This Privacy Policy was last updated on 3rd December 2021.

Changes may be made to this policy in the future. Please revisit this page to keep up to date.

By using this website, you agree that you have read and understood our Privacy Policy set out below. Although the language is simple, the intentions behind this policy are to provide complete transparency to the user on how information is collected and used on this website.


When you fill out our contact form, or any enquiry form, on this website, we collect your email address and any other contact information that you provide.

Our website is secure. You can see this as it has https: and a padlock in the browser address bar. This means the connection from your computer to the website is secure, and all information passed over the network is encrypted with SHA-2, 256-bit cryptography. The information you provide to us when filling out a form is transferred from your computer to our website server and then to our local email via SMTP (Simple Mail Transfer Protocol). All information is protected by SSL.

Information that you provide is not stored on the website server, or in any database.


The contact information that you provide, i.e. your name, email address, and telephone number, is used to help us get back to you, via the email or telephone number that you provide, to answer your enquiry.


The website services are aimed at adults over the age of 16.


You can request to see any data that we hold at any time. Any request will be responded to within 30 days.


You have the right to ask for any personal data that we hold on you to be deleted. Unless there is a reason why that data is needed - for example, to allow us to fulfil a service that we are currently providing to you, or for legal reasons, your data will be erased on request.


This website is securely hosted with Siteground whose Data Centres are hosted in the UK and who are GDPR compliant. We have entered into a Data Processing Agreement with them. You can read about their Privacy Policy here.


All of our computer hard drives are fire-wall and password protected. We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of any information that we may hold about the service we provide for you.


We do not share, rent or sell your details to any third party.

Any external sites that we have linked to, from within this website, will have their own cookie and privacy policies. We are not responsible for their content or their functionality.

Newsletters & Marketing

We manage our mailing list manually and do not share your information with anyone else. You can unsubscribe at any time, by sending us an email with "unsubscribe" in the subject line..


We may embedd informational videos on this website and we use Vimeo as our video platform. Vimeo is a 3rd party and may set its own cookies to help the videos play as expected. You can view its privacy policy here.


A cookie is a small text file that is downloaded onto your computer, and it helps the website to remember you while you are actively on it, or when you return at a later date.

Nearly all websites need to use cookies to function. Not all cookies are the same. The cookies that are used on this website are outlined below:

Strictly Necessary Cookies (always on)

Necessary for specific website functions. They are usually set in response to an action made by the visitor, for example, logging into a password protected page, or filing in a form, or adding items to a shopping cart. You can set your browser to block these cookies but you may lose functionality and parts of the website may not show or work as expected.

Performance Cookies

Performance Cookies are non-essential cookies are used to help track visitor usage. We do not use any non-essential cookies on this site.

You can delete your cookies at any time, from within your browser settings.

You have full control over whether you allow any website, including this one to use cookies. You can control your cookie settings, and delete stored cookies at any time, from within your browser settings. If you do disable your cookies, there may be elements of this website that do not function as you would expect.

Find out more information on Cookies here and also here

Below is a list of the first party Essential Cookies that this website uses.

Essential Cookies

These cookies are set to be permanently on as they are required for website functionality.


Essential Cookie

Required for GDPR compliance and set when you click on 'Accept and Continue' on the cookie consent bar.


Essential Cookie

A general purpose identifier, using a random generated number, for the purpose of maintaining user session variables (for example when filling in a form or accessing password protected pages).


Essential Cookie

Used for load balancing to manage server traffic demand


Essential Cookie

Used by Cloudflare (CDN) to speed up load times.


Essential Cookie

Set by Vimeo. Contains data on visitor's video-content preferences. This allows the website to remember parameters such as preferred volume or video quality.

Non-Essential Cookies

We do not use any tracking or advertising cookies or pixels on this site.


In line with GDPR should a data breach occur at any time, resulting in a compromise of any personally identifiable data which may affect you, we will advise you within 72 hours.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not continue using this Site.

Your continued use of this Site following the posting of changes to this policy will be deemed your acceptance of those changes.


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us using the contact form.

  • these links are provided for your convenience and were current at the time of writing. All 3rd Party websites are responsible for their policies and data, and the links and data may change. Please do your own research to ensure you have the latest information.

If you don't agree with the Privacy Policy please do not continue using this website.

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23 Serpentine Rd

Terms & Conditions

+44 (0) 7764 184 322

Company Reg (UK) No: 5340468.
VAT Reg 852 9743 89

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