Changes may be made to this policy in the future. Please revisit this page to keep up to date.
When you fill out our contact form, or any enquiry form, on this website, we collect your email address and any other contact information that you provide.
Our website is secure. You can see this as it has https: and a padlock in the browser address bar. This means the connection from your computer to the website is secure, and all information passed over the network is encrypted with SHA-2, 256-bit cryptography. The information you provide to us when filling out a form is transferred from your computer to our website server and then to our local email via SMTP (Simple Mail Transfer Protocol). All information is protected by SSL.
Information that you provide is not stored on the website server, or in any database.
The contact information that you provide, i.e. your name, email address, and telephone number, is used to help us get back to you, via the email or telephone number that you provide, to answer your enquiry.
The website services are aimed at adults over the age of 16.
You can request to see any data that we hold at any time. Any request will be responded to within 30 days.
You have the right to ask for any personal data that we hold on you to be deleted. Unless there is a reason why that data is needed - for example, to allow us to fulfil a service that we are currently providing to you, or for legal reasons, your data will be erased on request.
All of our computer hard drives are fire-wall and password protected. We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of any information that we may hold about the service we provide for you.
The hosting servers that we use are UK based, and GDPR compliant. The network security is provided by Juniper and Cisco industry-standard firewalls. The premises are secured by 3m perimeter fencing, 25+ CCTV cameras, 24x7 personnel and electronic access control systems.
We do not share, rent or sell your details to any third party.
Any external sites that we have linked to, from within this website, will have their own cookie and privacy policies. We are not responsible for their content or their functionality.
A cookie is a small text file that is downloaded onto your computer, and it helps the website to remember you while you are actively on it, or when you return at a later date.
Necessary for specific website functions. They are usually set in response to an action made by the visitor, for example, logging into a password protected page, or filing in a form, or adding items to a shopping cart. You can set your browser to block these cookies but you may lose functionality and parts of the website may not show or work as expected.
Performance Cookies are non-essential cookies are used to help track visitor usage. We do not use any non-essential cookies on this site.
You can delete your cookies at any time, from within your browser settings.
Below is a list of the first party Essential Cookies that this website uses.
These cookies are set to be permanently on as they are required for website functionality.
A general purpose identifier, using a random generated number, for the purpose of maintaining user session variables (for example when filling in a form or accessing password protected pages).
Used for load balancing to manage server traffic demand
Used by Cloudflare (CDN) to speed up load times.
Required for GDPR compliance and set when you click to the 'agree' button on cookie warning popup
A performance cookie is not an essential cookie and you can disable this cookie below if you choose. Bizarrely enough, to remember your setting a cookie is created. This remains valid for 28 days unless you clear your browser in which case you will need to come here and click on this option again. It is much easier for you to sort your cookie options out from within your browser.
Google Analytics collects information about visitors whenever they interact with this website such as IP address, browser name, operating system, and general region.
You can change your preferences for performance cookies below
In line with GDPR should a data breach occur at any time, resulting in a compromise of any personally identifiable data which may affect you, we will advise you within 72 hours.
By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not continue using this Site.
Your continued use of this Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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